Contact Us
- Toll-Free/General Inquiries: 1-877-836-7427
- Customer Care Team: (902) 466-2003
- Emergency Service: 1-866-313-3030
- Fax: (902) 466-2140
- Email: customercare@eastwardenergy.com
- Accounts Payable: finance@eastwardenergy.com
- Media: media@eastwardenergy.com
Address
144 Thornhill Dr. Dartmouth, NS, B3B 1S3
Office Hours: Monday to Friday, 8:00 am – 4:30 pm
Recently Moved? If you recently moved to a property with natural gas and require a tenancy change on an account – please contact our Customer Care Team.
Line Locates: ClickBeforeYouDig.com is your go-to resource for safe digging practices. Whether you're a homeowner, contractor, or landscaper, ensuring that you know where underground lines are before you start digging is essential. It's quick, easy, and free to use, helping you dig with confidence and keep everyone safe. Always click before you dig!
144 Thornhill Dr. Dartmouth, NS, B3B 1S3
Office Hours: Monday to Friday, 8:00 am – 4:30 pm
Recently Moved? If you recently moved to a property with natural gas and require a tenancy change on an account – please contact our Customer Care Team.
Line Locates: ClickBeforeYouDig.com is your go-to resource for safe digging practices. Whether you're a homeowner, contractor, or landscaper, ensuring that you know where underground lines are before you start digging is essential. It's quick, easy, and free to use, helping you dig with confidence and keep everyone safe. Always click before you dig!
Questions about natural gas for your property?
Please contact our Account Managers, they’ll be happy to answer any questions you have.
For Commercial New Construction
Fernando Sablone
Commercial New Construction Account Manager
(902) 466-2003 fsablone@eastwardenergy.comFor New Construction Homes
Scott Grant
Customer Connections Manager
(902) 466-2003 sgrant@eastwardenergy.comOffice Closures and Observed Holidays
| Holiday | Date Observed |
| New Year’s Day (2025) | Thursday, January 1, 2025 |
| Heritage Day- NS | Monday, February 16, 2026 |
| Good Friday | Friday, April 3, 2026 |
| Easter Monday | Monday, April 6, 2026 |
| Victoria Day | Monday, May 18, 2026 |
| Canada Day | Wednesday, July 1, 2026 |
| Natal Day | Monday, August 3, 2026 |
| Labour Day | Monday, September 7, 2026 |
| National Day for Truth & Reconciliation | Wednesday, September 30, 2026 |
| Thanksgiving | Monday, October 12, 2026 |
| Remembrance Day | Wednesday, November 11, 2026 |
| Christmas Day | Friday, December 25, 2026 |
| Boxing Day | Monday, December 28, 2026 |
| New Year’s Day (2026) | Friday, January 1, 2026 |